uujili Privacy Policy

This Privacy Policy explains how uujili collects, uses, stores, and protects the personal information of players in the Philippines. By registering an account or using the platform, you acknowledge that you have read and understood this policy. If you have questions, please contact us at [email protected].

Last updated: 2025

1. Information We Collect

When you register and use the uujili platform, we collect several categories of personal data to operate the service securely and efficiently:

  • Account information: Your full name, date of birth, email address, phone number, and login credentials provided during registration. This is required to create and maintain your account.
  • Identity and payment data: Documents submitted for identity verification (such as a government-issued ID), and payment details used to process deposits and withdrawals in Philippine Peso (₱ PHP). We collect the transaction method and reference information — we do not store complete card numbers or full bank credentials on our servers.
  • Device and browser data: IP address, device type, operating system, browser version, and screen resolution collected automatically when you access the platform. This helps us detect suspicious login activity and optimise the mobile interface for Philippine users.
  • Usage data: Pages visited, games played, time spent on the platform, betting history, and session duration. This data is used to improve the platform experience and to fulfil regulatory requirements.
  • Cookies and tracking data: Session cookies, preference cookies, and analytics data collected through the platform's own tracking tools. These are described in detail in the Cookies section below.

2. How We Use Your Information

uujili uses your personal data for the following specific purposes:

  • Account management: To create, verify, and maintain your player account, and to process login requests securely.
  • Transaction processing: To handle deposits, withdrawals, and balance adjustments in Philippine Peso using your registered payment method.
  • Platform security: To detect and prevent fraud, suspicious login patterns, duplicate accounts, and other violations of our Terms and Conditions.
  • Regulatory compliance: To fulfil identity verification requirements, maintain transaction records, and cooperate with any applicable regulatory authority in the Philippines.
  • Customer support: To respond to your enquiries, resolve account disputes, and provide assistance via our support team.
  • Service improvement: To analyse usage patterns and technical performance in order to improve the platform's mobile experience, game navigation, and payment flow for Philippine users.
  • Promotions and communications: If you have opted in to receive notifications, we may send you information about active promotions or platform updates. You can opt out of marketing communications at any time through your account settings or by contacting support.

We do not use your data to make automated decisions that produce significant legal or financial effects without human review.

3. Cookies and Tracking

The uujili platform uses cookies — small text files stored on your device — to support essential platform functions and improve your browsing experience. We use the following types:

  • Session cookies: Required for you to stay logged in during an active session. These expire when you close your browser and are necessary for the platform to function.
  • Preference cookies: Store your language, region, and display settings so you don't have to reconfigure them each visit.
  • Analytics cookies: Collect aggregated, anonymised data about how players navigate the platform. This helps us identify performance issues and improve the layout for mobile users in the Philippines.

You can manage cookie preferences through your browser settings. Disabling session cookies will prevent you from logging in. Disabling analytics cookies will not affect your ability to use the platform. We do not use third-party advertising cookies or sell tracking data to external advertisers.

4. Data Storage, Security and Third-Party Sharing

Storage and retention: Your personal data is stored on secured servers. We retain account information for as long as your account is active and for a period thereafter as required by applicable regulations in the Philippines. Inactive accounts and associated records are handled in accordance with our account closure policy described in the Terms and Conditions.

Security measures: uujili applies industry-standard security practices to protect your data, including encrypted data transmission (HTTPS), access controls limiting which staff can view personal records, and routine security monitoring. No system is completely impenetrable, but we take reasonable and proportionate steps to safeguard your information.

Third-party sharing: We do not sell your personal data to any third party. We may share limited personal data with the following categories of service providers strictly for the purposes described above:

  • Payment processors handling PHP transactions on our behalf, who are bound by their own data protection obligations.
  • Identity verification services used to confirm player eligibility and age.
  • Regulatory or law enforcement authorities, where we are legally required to disclose information.

Any third party receiving your data is required to handle it in a manner consistent with applicable data protection standards and only for the specific purpose for which it was shared.

5. Your Rights and Minor Protection

Your data rights: As a registered player, you have the following rights regarding your personal data held by uujili:

  • Access: You may request a summary of the personal data we hold about you at any time.
  • Correction: If your personal information is inaccurate or out of date, you may request that it be updated. Some changes (such as name corrections) may require identity verification.
  • Deletion: You may request deletion of your personal data. Where deletion is not possible due to legal retention requirements, we will inform you of the reason and the applicable retention period.
  • Withdrawal of consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team at [email protected] with your account details and the specific request. We aim to respond within a reasonable timeframe.

Protection of minors: The uujili platform is strictly for players aged 18 and above. We do not knowingly collect or process personal data from individuals under 18. If we become aware that a minor has registered an account, we will close that account and delete associated data promptly. If you believe a minor has accessed the platform, please notify us immediately.

6. Policy Updates and How to Contact Us

Updates to this policy: uujili may update this Privacy Policy from time to time to reflect changes in platform features, applicable law, or industry standards. When we do, the revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically. Continued use of the platform after any update constitutes acceptance of the revised policy.

If a change materially affects how we use your personal data, we will make a reasonable effort to notify registered players through the platform interface or via the email address associated with your account.

Contact information: If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact the uujili support team:

We are committed to responding to privacy-related enquiries promptly and transparently. Your trust in the uujili platform matters, and we take our data handling responsibilities seriously.

Questions or Account Requests?

For data access, correction, or deletion requests, contact [email protected]. For answers to common privacy questions, visit our FAQ section. Ready to get started on the platform?

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